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The need for Family Support Programs in NSW was identified and debated in the late 1960s and early 1970s in the Federal Parliament. These programs grew out of the recognition that society was changing and that services needed to adapt to help provide the best support possible.

Tamworth Family Support Service (TFSS) was funded out of this scheme in 1979 as an incorporated association. In the years that followed, our programs expanded to include Homelessness, Youth, Community and Domestic Violence services. Our service footprint also expanded across the New England Northwest region. To accurately represent the communities that we support, our branding changed from Tamworth Family Support Service to ‘TFSS’ in 2015.


Thriving Communities, Endless Possibilities.


We work toward this through our purpose, which is to:
  • Strengthen and improve social and personal well-being for individuals, families and communities;
  • Promote and facilitate access, equality and social justice; and
  • Deliver services of quality and value.



To have a sense of responsibility and contribution



To utilize our position to drive change



To always act with honesty and professionalism



To work collaboratively to deliver the best outcomes



To accept and appreciate differences

Strategic Plan 

Our strategic plan for 2022 until 2025 sets the goals and standards that TFSS will strive towards when supporting our community. 

TFSS Strategic Plan

Annual and Financial Reports

The Annual and Financial Reports provide an overview of the impact that TFSS provides in the New England North West.  


Click here to read the 2022/23 Annual Report

Click here to read the 2022/23 Financial Report 


Australian Service Excellence Standards (ASES)

TFSS acquired ASES accreditation in 2023, demonstrating our committment towards providing a quality service in the community.